Reservationz
Showtimes Login

Privacy Policy

1. An Overview of Data Protection

Data collection on this Website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the section "Information about the controller" in this privacy policy.

How does Reservationz collect your data?

On the one hand, your data is collected when you provide it to Reservationz. This is data that you explicitly enter when making a reservation.

Other data is collected automatically when visiting the website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter this website.

If you have an administrative account for Reservationz, your email address, name and language preference will be stored for this account. You can view all this information at any time under „My Account“.

What does Reservationz use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data is used for spam protection and the smooth provision of the reservation service.

Information about your data

Reservationz does not create a user profile of site visitors and therefore does not store any data related to you other than the reservation data you provide when making a reservation. After you make a reservation, all the data that is stored in relation to that reservation will be sent to the e-mail you specified. Origin (your data), recipient (Reservationz IT system) and purpose (reservation preparation) of this data is always the same. To request information about it is possible, but pointless, because the data is always already available to you.

2. Hosting

External Hosting

The server for this web application is hosted by an external service provider (hoster). The personal data collected on this website is thus stored on the hoster's servers. This may include IP addresses, meta and communication data, reservation data, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with potential and existing customers of Reservationz (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDRP and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time. Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

Reservationz uses the following hoster:

Contabo GmbH
Aschauer Straße 32a
81549 Munich
Germany

3. General notes and mandatory information

Data Protection

Reservationz takes the protection of your personal data very seriously. Reservationz treats your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data Reservationz collects and what it is used for. It also explains how and for what purpose this is done.

Reservationz points out that data transmission over the Internet (e.g. communication by e-mail) may have security gaps. A complete protection of data against access by third parties is not possible.

Information about the controller

The controller for data processing on this website is:

Mika Allert
Heckenweg 3b
63303 Dreieich

Email:

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage Period

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. In case of a reservation, your reservation data will be deleted 3 days after the event date, or immediately in case of a cancellation by you. Therefore, to delete your personal data from Reservationz immediately, all you need to do is cancel your reservation. However, if your reservation is paid for and not free, cancellation by yourself is no longer possible to ensure that your reservation data is available for the cancellation process by the organizer.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDRP or Art. 9 para. 2 lit. a GDPR, if special categories of data are processed according to Art. 9 para. 1 GDPR. If you have consented to the storage of cookies or to the access to information in your terminal device (e.g. via device fingerprinting), the data processing is additionally based on Section 25 (1) TTDSG. The consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6 para. 1 lit. c GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information about the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation. The revocation in the case of unpaid reservations is effected by a cancellation on your part. If the reservation has already been paid for and you wish to revoke your consent, you must contact the organizer of the event.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

YOU SHALL HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO HIS OR HER PARTICULAR SITUATION, AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING HIM OR HER WHICH IS BASED ON POINT (E) OR (F) OF ARTICLE 6(1), INCLUDING PROFILING BASED ON THOSE PROVISIONS. THE CONTROLLER SHALL NO LONGER PROCESS THE PERSONAL DATA UNLESS THE CONTROLLER DEMONSTRATES COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE THE INTERESTS, RIGHTS AND FREEDOMS OF THE DATA SUBJECT OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS. (RIGHT TO OBJECT ACCORDING TO ART. 21 PARA. 1 GDPR).

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the processing of reservations and login procedures that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your url bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties. This website cannot be accessed without SSL or TLS encryption. Requests that start with "http://" are automatically forwarded to "https://".

4. Data collection of this website

Cookies

Reservationz uses so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after the end of your visit (30 minutes without interaction from you with the website). Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested or to optimize the website (e.g. cookies to measure web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f DSGVO, unless another legal basis is specified.

Reservationz only uses session cookies to process operations such as reservations and logins.

Server-Log-Dateien

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected.

Requests by e-mail

If you contact us by e-mail, your request including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. Reservationz will not share this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this was requested.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Source: https://www.e-recht24.de (edited and translated)